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Showing posts from September, 2022

New Trends & Techniques in DTP

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Since its inception in the 1980s, desktop publishing (DTP) has advanced significantly. The DTP introduction gave publishers and the printing industry many opportunities while enabling small businesses to conduct business promotions efficiently. Nearly all creative endeavours nowadays for desktop and commercial printing/electronic distribution are covered by DTP. Newspapers, journals, magazines, and other marketing materials are all produced using desktop publishing in addition to internet creation. DTP is being utilised for a variety of online content generation as well. Desktop publishing techniques and software made DTP reachable to everyone and allowed businesses to create effective and efficient marketing and internal communications content quickly. The DTP also enables companies to generate more sales leads.  Top new Trends & Techniques in DTP Along with the advancement of technology, applications and benefits of DTP are undergoing a revolution. Here are the following newest

Translation services to improve multilingual customer service

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In the present era, every new company is willing to go global and deliver its products and services to global customers. Language translation services play a vital role in communicating with customers worldwide, and product details and marketing content need to be translated into multiple languages to assist global customers. Multilingual customer support ensures all the customers, irrespective of their preferred languages, location, and culture, get information about the products and services. Multilingual customer support answers customers' queries, troubleshoots, and enhances user experience in their language. Why is multilingual customer service needed? Multilingual customer service is needed to target global customers and expand business globally. It provides a customized experience to each customer and increases their trust in the brand. Most people prefer local brands or brands that deliver product details in local languages. Industries like travel & tourism, online ret

Multilingual chatbot to improve customer service

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A software application that facilitates online conversation via chat is known as a chatbot. A conventional chatbot can conduct conversation only in a specific language.  A Multilingual chatbot is an AI-powered intelligent virtual assistant (IVA) that allows communication between businesses and users speaking various local and regional languages other than English. It is an interactive software platform that resides in apps and websites and can communicate with customers in their language.  How to build a multilingual chatbot?  A multilingual chatbot building needs more than just processing text; a chatbot must be aware of the cultural and regional nuances of the end user. The multilingual chatbot can achieve this using artificial intelligence (AI) and natural language processing (NLU). The AI NLU enables chatbots to understand the text and speech inputs and respond similarly. In the NLU, the machine learning models improved recognition of language patterns, context, syntax, sentiments